Job Profile & Requirements
8256 (15th Sep 2026) Recruitment Drive for Rabbit and Tortoise Technology Solutions | Hiring for “Mobile Support Engineer” as Fresher | Drive Organized by VibrantMinds Technologies Pvt. Ltd. |
Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company
Note:
- This recruitment drive is OPEN for all eligible and interested candidates across India. VibrantMinds / NON-VibrantMinds students are allowed to apply if fulfil the mentioned criteria.
- It’s a completely FREE OF COST Drive organized by VibrantMinds (No Charges to any candidate, anywhere).
- Male Candidates are Preferred.
Company Name: Rabbit and Tortoise Technology Solutions
Position: Mobile Support Engineer
Experience: 0 to 1 Year
Approx. Package: Upto Rs. 2,80,000/- Per Annum.
Job Location: Pune
Job Type: Work from Office
Educational Criteria:
- Education: BE/BTech (All Branches)
- Batch: No Pass out Criteria
- Percentage: No percentage Criteria
Job Description:
We are looking for a proactive and customer-focused Mobile Support Engineer to provide technical support and assistance for mobile applications and devices. The ideal candidate will be responsible for resolving technical issues, maintaining mobile service standards, and ensuring a seamless user experience for internal employees. This is an excellent opportunity for candidates looking to grow their career in mobile technology support and customer service.
Role & Responsibilities:
- Provide mobile services support via telephone and face-to-face assistance to internal company employees.
- Troubleshoot and resolve issues related to mobile devices, applications, and services.
- Log new support cases and update existing cases using internal CRM systems in a timely manner.
- Follow and update mobile policies and procedures on a daily basis and during audits.
- Maintain accurate documentation of issues, resolutions, and service requests.
- Ensure high levels of customer satisfaction through effective communication and problem resolution.
- Coordinate with internal teams or vendors when escalation is required.
Skills Required:
- Knowledge of mobile operating systems (Android/iOS).
- Basic understanding of mobile device management (MDM) tools.
- Experience in logging and tracking cases using CRM or ticketing systems.
- Ability to troubleshoot mobile applications, device configurations, and connectivity issues.
- Excellent communication skills, especially with international customers.
- Strong customer service and interpersonal skills.
- Good problem-solving and analytical abilities.
- Effective time management and multitasking skills.
- Ability to work independently and in a team environment.
Deadline to Apply: Wednesday, 16th Sep 2026 till 10:00 AM (The profiles won’t be considered after the deadlines)
Regards,
VibrantMinds Technologies Pvt. Ltd.
Visit us: http://www.vibrantmindstech.com/ | Contact Us: 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/